Teal Grace 3-Piece Pret

Delivery Time

Standard delivery: 3–5 working days

Express delivery: 1–2 working days (extra charges may apply)

Payment Method

Cash on Delivery (COD) available

Online and Card payments accepted

Coverage Area

We deliver nationwide through trusted courier partners

Packaging & Safety

All products are securely packed to ensure safe delivery

Returns & Exchange

If you receive a damaged or wrong product, you can request an exchange within 7 days

Jazz cash and easypesa and sada pay

Account title: Muhammad Uzair

+92-3375633487

What if I found any discrepancy in my order / product?
If you receive a damaged product or find any discrepancy in my order/product, please notify our Customer Services department within 24 hours of receiving the item. To report a damaged item, and our Customer Services Team will assist you to resolve you issue according to our returns policy. Click here to check our return and exchange policy in detail.

Can I exchange my order?

Yes! Customer experience is our utmost priority. You can always exchange your order within 15 days of the date of purchase with a nominal fee of PKR 200. You must have the original invoice and the article is not used and is in original packing with labels and price tags. The only exception to this rule are SALE articles, which are neither exchangeable nor refundable.

Are there any additional charges on exchange?

We will not charge for any exchanges if the article(s) delivered to you were damaged or incorrect.

If, however, the customer wishes to exchange the article for any other reason there is a small convenience fee of PKR 200/- applied to bear the freight charges from our courier partners. The return will only be processed AFTER the original item is received by us.

How long will the exchange process take?

It usually takes 7-10 days to complete the online exchange process. Please keep your parcel ready beforehand for a seamless swap process.

However, you can exchange your order at any of our retail outlets after confirmation from our Customer Service team. Please have the order confirmation email / SMS and order invoice with you when you want to make an in-store exchange for an online order.

Important Note:
If our team is unable to establish contact with you for an exchange order, for any reason from your side, then your exchange request will be automatically closed on the third day of your exchange request.

What if my order amount changes due to an exchange product?

In cases where the exchange order value is above the original order value, you can pay in cash at the time of delivery. To make a partial exchange, call Customer Service Team at +92-3375633487 and specify the articles you wish to exchange and your reasons for wanting to do so. Our call Centre team will try to accommodate your requests to the best of their abilities.

Note: Please do not accept the parcel if it's already opened or tempered in any way.

How do I know that the parcel received is from  emcofashion.pk

 and not through any counterfeit or 3rd party?

All our parcels have  emcofashion.pk branded flyers with appropriate packaging and labels attached. Customers are advised to accept parcels that are packed in  emcofashion.pk branded flyers ONLY. Any orders placed at any 3rd party website will not be entertained for any exchanges / refunds / quality concerns. Customers are advised to take up their query with the 3rd party directly. Our official website for placing orders is only Sheenstitch@gmail.com